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Frequently Asked Questions

Welcome to our FAQ section! We want to provide you with the best possible customer service by making your shopping experience as enjoyable and seamless as possible. Here, you can find information on how to care for your products, sizing, shipping and delivery policies, as well as details on our returns and refunds process. Don’t hesitate to reach out to us for any additional questions or concerns you may have!

Care Instructions

We want to make sure you get the most out of your purchase, so we provide detailed information on how to take care of your item. For specific care instructions, please refer to the individual product page.

Fit & Sizing

We provide detailed fit and sizing information on each product page to help you find the perfect fit for your body type. 

Returns & Refunds

We are committed to providing our customers with the best possible experience. If you have any issues with the product you’ve received, we are happy to speak with you. We believe in working together to find a solution that will leave you fully satisfied.

 

We offer a 14 day return policy. You have 14 calendar days to return an item from the date you received it. Returns will only be accepted for unopened and unused items. Shipping for accepted returns will be the responsibility of the customer.  Any return requests received after 14 days will not be accepted.

 

Exclusive designs, swimwear, intimates, underwear, and clearance items are final sale.

Shipping & Delivery

We know that you're excited to receive your item and we care about getting your purchase to you as quickly as possible. We strive to offer fast and reliable Shipping & Delivery. Orders placed in the US are usually processed and shipped within 2-5 business days, and you can expect delivery within 7-10 business days following shipping.

 

Our shipping rate is a flat rate of $2.99 for orders up to $125 and free shipping for orders $125 and up. As of now, we only ship within the United States. Please keep in mind that shipping times are estimates and may vary depending on the shipping carrier and your location. 

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